Who is responsible for your information?
This draft uses British IPTV as the website name for bestbritishiptv.co.uk. The legal trader’s identity, business address and privacy contact email must be added before this policy is published.
Order and support information
The proposed order and support process involves contact details, subscription and device choices, order and payment references, and information you send when asking for help. Device models and troubleshooting details may be needed to resolve a setup problem.
Do not send passwords for unrelated accounts, full payment-card details or sensitive personal information in a support conversation. The final notice must describe technical information collected by the live hosting, payment and support systems. These systems have not been audited for this draft.
Why information is used
Order information is intended to help process subscriptions, send payment and account information, provide support and handle complaints. The business must confirm the lawful basis for each purpose, including contract-related processing, legal obligations, security interests and consent-based activities.
Any marketing use must be explained separately. Receiving a service email is not, by itself, agreement to marketing or optional tracking.
Service providers and transfers
The final policy must identify the actual recipients or recipient categories, including hosting, payment, email and support providers, what they receive and why. It must describe any overseas transfers and the applicable safeguards.
No processor, data location or transfer arrangement is claimed in this draft. Payment logos do not establish which processor handles your information.
Cookies, storage and tracking
In the local preview, a session timer uses browser session storage to remember its demonstration countdown. This is not a published offer deadline or an audit of the live WordPress website.
Before launch, a cookie and storage audit must identify the tools in use, their purposes and lifetimes. Non-essential technology requiring consent must not run before valid consent. This policy makes no blanket “no tracking” claim about unverified systems.
How long information is kept
The business must publish retention periods, or meaningful criteria, for account, order, support, payment-reference and technical records. These periods have not been supplied. Information should not be kept indefinitely simply because a customer once ordered.
Your data protection rights
Depending on the processing and applicable law, you may be entitled to access or correct information, request deletion or restriction, obtain a portable copy, object to processing or withdraw consent. Some rights have limits or exceptions.
You can object to use of your information for direct marketing. A working privacy contact must be provided before the website collects personal information.
You may complain to the UK Information Commissioner’s Office. See the ICO’s complaints guidance.
Changes and contact
The published policy must carry its actual effective date and explain material changes. This is a local draft dated 16 October 2026, not a record of confirmed live data practices. Business contact details remain to be supplied.